Support

Feature requests

We manage feature requests at GitHub. Do check if the feature is already requested first.

Browse requested features
Request a feature

Public support for The SEO Framework

Ask our volunteers anything on the WordPress plugin support forum. We strive to reply within 72 hours, but we typically reply within 24 hours.

Get free support from our volunteers

Note: free support via WordPress’s plugin support forum is temporarily unavailable due to threatened legal action from WordPress.org against its volunteers. Until the dust is settled, we provide private support for free.

Support for Extension Manager

We support Extension Manager publicly via GitHub issues, and privately via email.

Inquire public support
Inquire private support

Billing support

You can contact us at anytime for billing support. We typically resolve billing issues within 24 hours.

Learn about refunds
Request a refund
Inquire general billing support

Private support

Shoot us an email when you have any Extension Manager, legal, billing, privacy, or business-related questions.

Shoot us an email